PRIVACY POLICY

This privacy policy covers the Creative Design website, www.creativedesign.pt.

The Creative Design team respects the User’s privacy and processes their personal data in accordance with current laws. The data will not be processed for any purposes other than those specified here. The Creative Design team reserves the right to update or modify its Privacy Policy at any time, in particular, in order to adapt it to legislative changes.

For what purposes is the User’s personal data collected?

The data collected in the forms on the Creative Design website are intended exclusively for processing users’ requests, and will not be used for any other processing.

Does Creative Design use the personal data collected for Direct Marketing?

Creative Design will not use your personal data to send you any unsolicited mail the content of which has not received your explicit consent. Creative Design does not sell or trade your data with third parties.

Who has access to the User’s personal data?

Creative Design does not disclose any personal data of its Clients and Users to third parties without their consent, except when required by law.

What are your rights when you provide us with your data?

In accordance with applicable legislation, Creative Design is committed to respecting the confidentiality of your personal information and guaranteeing the exercise of your rights to:

a) Right to be informed: our customers have the right to obtain clear, transparent and understandable information about how Creative Design uses their Personal Data.

b) Right of access: in addition to the right to information, you may access your personal data that we process and maintain. In such cases, Creative Design will provide you with a copy of the personal data that is subject to processing. Additionally, when you request electronically, the information will be provided in a commonly used electronic format.

c) Right to rectification: you have the right to rectify your personal data if it is incorrect, out of date or if you want to complete it. To do this, you can contact us at info@creativedesign.pt.

d) Right to erasure/right to be forgotten: You can ask us to delete your data, however please bear in mind that this is not an absolute right as we may have legal grounds or other legitimate interests for retaining data. your personal data.

e) Right to object, including direct marketing: you can unsubscribe from the Creative Design Newsletter or choose to be removed from our direct marketing communications at any time. The easiest way to do this is by clicking the “remove” link in any electronic message or communication we send you, but you may also contact us for this purpose.

f) Right to withdraw your consent to the processing of data at any time: you can withdraw your consent to the processing of data when said processing is based on your consent. Withdrawal of consent does not affect the lawfulness of processing based on consent prior to its withdrawal.

g) Right to lodge a complaint with the CNPD: if you consider that the processing of your personal data carried out by Creative Design violates applicable data protection legislation, you can lodge a complaint with the National Data Protection Commission (“CNPD”) .

h) Right to data portability: you have the right to move, copy or transfer data from our database to another.

i) Right to restriction of processing: you have the right to request the restriction of the processing of your data in the following situations: if you contest the accuracy of the data, if the processing is unlawful and you do not want to erase your data, but only limit it. them, if the data is no longer necessary for Creative Design but necessary for the visitor/client or if you have exercised the aforementioned right to object, during the period of time in which Creative Design analyzes whether your legitimate interests for the processing prevail or not about that right.

To request the exercise of any of the rights listed above, in addition to the forms specifically referred to in the respective paragraphs, you can send a communication to the email info@creativedesign.pt, an address that you can also use if you want to ask us a question regarding this Privacy Policy.

Where is User data kept?

Creative Design stores the data of its customers and Users on its servers located in the European Union. These servers are protected and maintained in accordance with the highest security standards and in a manner that respects applicable privacy laws. If you wish to be removed from our database, you can exercise this right by contacting us through the various means available on the website.

Does Creative Design use cookies on its Website?

The Creative Design website (www.creativendesign.pt) uses cookies in certain areas. Cookies are files that store information on the User’s hard drive or browser, allowing websites to recognize you and know that you have visited them before. The User can configure their browser to refuse cookies, however in this case, the website or parts thereof may not function correctly. Cookies are used to monitor and analyze website usage, allowing the Creative Design team to provide the best user experience.

The cookies used do not collect information that identifies the user.

Cookies collect generic and preference-related information, such as how users arrive and use the website or the area of ​​the country/countries through which they access, etc.